Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 12/17/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at San Jose Behavioral Health Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at San Jose Behavioral Health Hospital.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit


At San Jose Behavioral Health, we understand how difficult it can be to finally make the decision to get help for a mental or behavioral health issue. We appreciate the courage that is demonstrated by each person who chooses to get help, and we are committed to ensuring that each man or woman who heals with us has a positive experience throughout his or her time in our program.

This commitment begins with our admissions process. We have worked diligently to eliminate the stresses and frustrations from this process and replace them with an efficient and effective experience in which prospective patients and their families have the information, guidance, and support that they need every step of the way.

Starting this process is as simple as making one phone call. When a prospective patient or family member calls (669) 234-5959, he or she will reach a friendly and knowledgeable member of our intake staff. This representative will conduct an initial screening over the phone to ensure that the San Jose Behavioral Health is the right place for the prospective patient. Our intake staff can be reached by phone any time, day or night, and they are able to conduct assessments 24 hours a day, seven days a week.

If a prospective patient desires, he or she can also begin the admissions process by coming to our center. We are always prepared to conduct pre-admissions assessments on a walk-in basis.

Part of the initial assessment will involve ensuring that the prospective patient meets our criteria for admissions. San Jose Behavioral Health is designed for adult men and women, as well as adolescents, who are have been struggling with a variety of emotional and behavioral issues, including but not limited to the following:

  • Schizophrenia
  • Schizoaffective disorder
  • Posttraumatic stress disorder
  • Anxiety disorders
  • Adjustment disorders
  • Depressive disorders
  • Bipolar disorder
  • Aggression
  • Psychosis
  • Homicidal Ideation
  • Suicidal Ideation

If our pre-admissions assessment determines that San Jose Behavioral Health is not the ideal placement for the prospective patient, we will of course provide referrals to other programs that may be better suited to meeting the individual’s specific needs.

For additional information about our admissions process, or for answers to any questions that you may have about any aspect of treatment at San Jose Behavioral Health, please feel free to contact us at your earliest convenience. We look forward to speaking with you and helping you decide if our program is the perfect place for you or someone that you care about.

We have only had very positive experiences here. Top notch staff and care. The professionals know what they are doing and we're very lucky to live close to here.

– Karen D.
Marks of Quality
  • The Joint Commission (JCAHO) Gold Seal of Approval
  • The Jason Foundation
  • Why does this matter?

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