Increased Precautions We're Taking in Response to the Coronavirus
As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at San Jose Behavioral Health Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at San Jose Behavioral Health Hospital.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • We are offering visitation through telehealth services so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services are being vetted and may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit https://www.cdc.gov/coronavirus/2019-ncov/index.html

Telehealth Options for Outpatient Program

As part of the heightened preventive measures we have put in place in response to COVID-19, San Jose Behavioral Health Hospital in San Jose, California, is now offering services via telephone and virtual communication platforms to ensure the safety of our patients, their family members, and our staff.

What Is Telehealth?

Learn about the benefits of telehealth

The word telehealth covers a multitude of services that make it so that patients and providers do not have to be in the same room. Not every patient will want to or be able to continue to receive in-person services during these uncertain times, so it’s important to be able to provide innovative solutions for those who need mental health treatment.

At San Jose Behavioral Health Hospital, we’re proud to offer telehealth solutions that are consistent with our mission of providing superior psychiatric care that prepares our patients to meet their treatment objectives and achieve sustained recovery.

Our telehealth services allow you to participate either on the phone or through the computer. With some of this virtual communication, you can use video to see the provider face to face, as you would during a typical in-person session. In other situations, you may have dialogue via audio only, like a phone call.

We use these services to conduct virtual assessments, provide telehealth therapy, and offer virtual visitation between our patients and their loved ones.

Benefits of telehealth include:

  • Convenience and flexibility
  • Safety and security
  • Improved access to services

When travel isn’t the right option for you or your loved one, our facility in San Jose, California, is still able to help. Our telehealth services provide ease of access so that you can get the help you deserve and continue on the road toward a healthier future.

Telehealth Assessments

Telehealth assessment process at San Jose Behavioral Health Hospital in San Jose, CA

One of the most important factors in choosing to receive treatment is finding a facility that best aligns with your unique needs. At San Jose Behavioral Health Hospital, we make sure our programming is in your best interests by conducting detailed assessments prior to accepting any new patients.

Through the power of technology, we are now able to do this part of the pre-admissions process via virtual assessments. Our team of skilled professionals will be able to understand the concerns you’re facing and determine if our treatment can meet your needs.

The process is straightforward:

  • Call us when it’s convenient, anytime 24/7, and a member of our team will assist you.
  • A master’s-level clinician will help conduct your tele-assessment.
  • You’ll discuss your symptoms, any current barriers to treatment, and your behavioral health history.
  • We’ll answer your questions about what to expect during the course of treatment.
  • After a thorough review of your information, we will provide a care recommendation within minutes of the end of your virtual assessment.

Depending on the type of treatment we recommend, you can begin programming as soon as later that day.

Telehealth Programming

Telehealth programming at San Jose Behavioral Health Hospital in San Jose, CA

San Jose Behavioral Health Hospital offers telehealth services via two levels of outpatient care: a partial hospitalization program (PHP) and an intensive outpatient program (IOP). In either case, you will work with the same highly skilled professionals who serve patients inside our facility in San Jose, California.

Our PHP typically consists of programming for six hours a day, five days per week. This level of care is ideal for someone who does not require round-the-clock attention but can benefit from step-down support.

Our IOP consists of three days of programming each week for three hours per day. This format is ideal for those who can still benefit from therapeutic services while also having the chance to work, attend school, or participate in other community activities.

In both levels of care, you may engage in individual, family, and experiential therapies during the course of treatment. All treatment plans at San Jose Behavioral Health Hospital cater to the individual patient based on strengths, needs, and goals.

Telehealth Visitation

Telehealth visitation at San Jose Behavioral Health Hospital in San Jose, CA

For those individuals who are taking part in inpatient treatment, there are many benefits to being able to step away from the stressors of daily life and focus on the road to better health and well-being.

But it’s still critical to stay connected with loved ones, particularly when they are unable to visit in person. Through televisitation, sometimes referred to as telehealth visitation or virtual visitation, those who are receiving treatment at our facility in San Jose, California, can connect with the important people in their lives whom they currently can’t see face to face.

Telehealth visitation lets our patients, staff, and members of the community stay safe so that we can all treasure in-person meetings once the time is right. By maintaining this vital support system, your loved ones can continue to support you on your treatment journey from the comfort of their homes.

The doctors really cared and took the time to listen to me. I felt really good being heard and having a say in my treatment.

– Mackenze Q.